At the Dubai Metro. EXPAT MEDIA

RTA clarifies rules to follow on Dubai Metro

The Road and Transport Authority in Dubai (RTA) has clarified the rules passengers must follow on the Dubai Metro after a Twitter user complained about a disturbance. In a Twitter post, a passenger complained about her co-passenger listening to music loudly without earphones. She urged RTA to take action against the behavior. The authority replied to the Twitter post and confirmed that there are corresponding fines to issue to passengers who cause such disturbances on the Metro. According to RTA, the fine given to passengers who violate the rule ranges between Dh100 to Dh2,000, depending on the offense.

Here is the list of violations, along with the penalty amount:

1. Using public transport facilities and relevant transport services or entering/exiting the fare zone areas without paying the exact fare: Dh200 2. Failing to present the nol card upon request: Dh200 3. Using a card designated for someone else: Dh200 4. Using an expired card: Dh200 5. Using an invalid card: Dh200 6. Selling nol cards without prior permission from the authority: Dh200 7. Using counterfeit card: Dh500 8. Causing a disturbance or inconvenience in any way to users of public transport, public facilities, and services: Dh100 9. Accessing or sitting in areas designated for specific categories: Dh100 10. Eating and drinking in areas where it is prohibited to do so: Dh100 11. Sleeping in passenger shelters or any place where sleeping is prohibited: Dh300 12. Damaging, vandalizing, or destroying equipment or seats on public transport and public facilities: Dh2,000 13. Parking vehicles in areas designated for metro users for a period exceeding the permitted period: Dh100 per day and up to Dh1,000 14. Entry into restricted areas inside public transport and public facilities in violation of posted warning signs and boards: Dh100 15. Standing or sitting in non-passenger areas inside public transport, public facilities: Dh100 16. Putting feet on seats: Dh100 17. Selling or promoting goods and commodities in any way inside public transport and public facilities: Dh200 18. Failure to comply with the instructions of the inspectors or authorized personnel of the authority or obstructing the performance of their duties: Dh200 19. Using public transport, public facilities, and services contrary to the authority’s instructions posted on signboards: Dh200 20. Bringing animals into public transport, public facilities, and services, except guide dogs for blind persons: Dh100 21. Spitting, littering, or performing any act that would compromise the cleanliness of public transport, public facilities, and services: Dh200 22. Smoking inside public transport, public facilities, and services: Dh200 23. Misusing lifts or escalators: Dh100 24. Boarding the public transport, public facilities, and services by climbing or jumping: Dh100 25. Opening the doors or attempting to access or leave public transport while it is moving between stations and stops: Dh100 26. Carrying or using materials or equipment that may cause inconvenience to users of public transport, public facilities, and services or endanger their safety: Dh100 27. Causing any distractions or obstruction to the driver of public transport while he is driving: Dh200 28. Carrying alcoholic beverages inside public transport, public facilities, and services: Dh500 29. Carrying hazardous items, including weapons, sharp tools, or flammable materials, inside public transport, public facilities, and services: Dh1,000 30. Using any security or safety device or tool, including emergency exits, when it is not necessary: Dh2,000 31. Misuse of the emergency buttons: Dh2,000 According to RTA, inspectors constantly monitor passengers on the Metro and issue fines according to its violation. The authority also advised passengers to report any disturbance to the Metro station staff, who will take action in the incident. In Dubai, a nol card enables passengers to pay for various RTA transport modes with a single tap. It can be used to travel on Dubai Metro, Buses, Dubai Tram, and marine transport modes. RZSP/Expat Media
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