More than 80,000 UAE frontliners recognized, to get support

  ABU DHABI – More than 80,000 frontline professionals and volunteers helping in the UAE’s fight against coronavirus have been registered in a new nationwide support and recognition programme. The new registry by the Frontline Heroes Office is a milestone in an initiative to care for and champion those who put themselves on the frontline in service to the people of the UAE. The Frontline Heroes Office will begin announcing and rolling out its support programmes in the coming weeks. This will include support and services provided to people on the frontline across the UAE, initiatives targeted to address specific needs, as well as initiatives that will benefit the families of frontline heroes. "Our frontline heroes make the choice every day to put their own health and wellbeing at risk to protect the lives of people across our nation. We owe it to them to recognise their heroic efforts and ensure we are providing our frontline professionals and their families the same level of protection and support they offer us," said Sheikh Sultan bin Tahnoon Al Nahyan, Chairman of the Board of the Frontline Heroes Office.

How are UAE frontliners registered?

The registry collates data from people on the frontline provided directly by entities at the federal and emirate level involved in the pandemic response, including those entities under the umbrella of the National Emergency Crisis and Disasters Management Authority and licenced healthcare facilities in every emirate. It covers the full spectrum of UAE citizens and expatriates who have put themselves on the frontline in service to the country, including healthcare practitioners, police, essential service providers, crisis managers, security and emergency service providers, humanitarian agencies, sterilization personnel and volunteers.

What is the Frontline Heroes Office?

The Frontline Heroes Office was established in July 2020 by decree of President His Highness Sheikh Khalifa bin Zayed Al Nahyan and is under the direction of the Chairman His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces. The office is mandated to listen and respond to the challenges and priorities of the UAE’s frontline professionals, implement short-term and long-term solutions to directly address those needs, as well as ensure those who sacrifice and put themselves at risk to protect the people of the UAE are nationally recognised and celebrated. The Frontline Heroes Office will deliver on its mandate through partnerships and collaborations with government entities, the private sector and the wider community across the Emirates through a wide range of initiatives and special programs that directly support frontline heroes. Dr. Maha Barakat, Director-General of the Frontline Heroes Office, said the office is a permanent federal entity mandated to ensure the UAE maintains a strong and comprehensive network of frontline professionals to respond to any future crisis or emergency that threatens the nation and its people. "We must always be prepared and ready to immediately and effectively respond to any crisis or emergency we face today and anytime in the future for the protection of our people and our society," Dr. Barakat said.

UAE Covid-19 frontliners happy with job, survey reveals

That research showed that overall job satisfaction among UAE healthcare frontline professionals is extremely high. Some 85 percent of those surveyed reported that overall they are satisfied with their jobs despite the pandemic-related pressures. When asked about quality of facility infrastructure and availability of adequate resources to manage the current situation, results also came in at 86 percent and above stating their satisfaction. Also significant is that the UAE’s frontline healthcare professionals overwhelmingly approve of the government’s handling of the outbreak. Nearly 95 percent of those surveyed support the coordinated national pandemic response, far greater than reports coming from other countries worldwide. The frontline professionals surveyed also identified clear pain points and challenges that the Frontline Heroes Office will work to address through its support programme. Analysis of the research findings identified five central themes as areas of focus for the office. Those themes include recognition and appreciation, overall health and wellbeing, job satisfaction, cost of living, and long-term job retention. ICA/Expat Media
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