Philippines is Visa’s new BPO hub

  CEBU CITY - The Philippines was handpicked by global payments technology firm Visa Inc. and announced the opening of a new business process outsourcing (BPO) hub at the Mall of Asia in Pasay City. This will be one of the firm's four 24/7 service centers around the world. Its new hub is sitting on a 6,300-square-meter state-of-the-art facility at the Bay area. It currently hosts 570 employees who will provide support services to Visa cardholders and clients worldwide. In a report from Inquirer.net, Tommy Jacobs, senior vice president for client support services at Visa, said that this is a demonstration of the company;s commitment to insourcing its third-party global operations. It also allows them to build the function from within, to provide superior service to our cardholders and clients. Jacobs added that this is an important milestone for Visa as the new center expands the firm's global support services footprint and strengthens its position as an employer of choice in Asia-Pacific. Chris Clark, Visa Asia group executive for Asia Pacific, said that the new center further demonstrates the firm's commitment to the Philippines as they work with their clients and merchants to expand access to electronic payments. "As the world's largest retail electronic payments network, I am proud we are investing in our people here in the Philippines and supporting the country's growth," he said. The center provides consumer support services for Visa's global customer care services group. It will later expand to include merchant support. In the near future, the center will also become its support debit-processing services and technology.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