Picture for illustrative purposes only. ARCHIVE

During Ramadan, employees in the UAE are legally entitled to a two-hour reduction in their daily working hours. However, some employers fail to comply. Here’s a comprehensive guide on what employees can do if they are not granted the reduced work hours mandated by UAE labor law.

What does the law say about Ramadan working hours?

According to the UAE Federal Decree Law, all employees are entitled to two hours less work per day during Ramadan, regardless of whether they are fasting. The law states: “The regular working hours shall be reduced by two hours during the holy month of Ramadan.” This applies to both Muslim and non-Muslim employees in the UAE’s private and public sectors.

Can my employer ask me to work overtime during Ramadan?

Yes, but only within legal limits. The UAE Employment Law states that employers can require employees to work overtime, provided it does not exceed two additional hours per day. Overtime must be compensated as follows: • 25 percent extra pay for work exceeding normal hours. • 50 percent extra pay for work between 10pm and 4am (except for shift workers). • Compensation or extra pay for working on rest days.

Are all employees entitled to reduced hours?

Employees in managerial or supervisory positions may not be entitled to reduced working hours or overtime pay. Cabinet Resolution No. 1 of 2022 exempts those in supervisory roles with employer-like authority from maximum working hours regulations.

What should I do if my employer does not reduce my work hours?

If your employer does not comply with Ramadan working hours: 1. Raise the issue internally – Speak to your HR department or line manager about the matter. 2. Request written clarification – Ask for an official response regarding work hours. 3. File a complaint with MoHRE – If your employer refuses to comply, you can file a complaint with the Ministry of Human Resources and Emiratisation (MoHRE) via the MoHRE website or app, the toll-free hotline 600 590 000 or a visit to a Tawseel centre.

Will MoHRE take action?

Yes. MoHRE will investigate the complaint and may contact the employer to enforce compliance. Employers who fail to follow labor laws can face penalties, including fines. Other important work hour rules in the UAE: • Employees cannot work more than five consecutive hours without at least one hour of break time. • Regular work hours cannot exceed 144 hours over three weeks. • The time taken to commute between home and work is not considered part of working hours, except in specific cases. If your employer does not reduce your daily work hours or refuses to pay overtime, you have the right to file a complaint. Understanding UAE labor laws helps employees protect their rights while ensuring workplaces remain compliant. ICA/Expat Media
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