Sheikh Mohammed reveals 5 best government agencies

  DUBAI – Sheikh Mohammed bin Rashid Al Maktoum has named the UAE’s five best government agencies based on their digital services. The UAE Vice President and Dubai Ruler revealed that the Ministry of Interior was ranked as the best-performing agency, followed by the Federal Authority for Identity and Citizenship. In third place came the Ministry of Foreign Affairs & International Co-operation, followed by the UAE Ministry of Climate Change and Environment, and the Ministry of Community Development. Sheikh Mohammed said the findings were based on a poll of 55,000 people who evaluated the services of 30 government agencies. ALSO READ: Sheikh Mohammed warns 5 worst government agencies "Three months ago, we conducted an evaluation of the government’s digital services… and after polling 55 thousand customers about their opinion of the services of 30 government agencies... we present to you the five best and the five worst entities in the government," Sheikh Mohammed said. The tests evaluated the government agencies’ digital services in terms of ease of use in payment of fees, accuracy, speed of service and overall customer service. ICA/Expat Media
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