A screen grab from a video showing a Talabat delivery man eating a customer's order. SUPPLIED

Food delivery company Talabat has suspended a delivery rider who was caught on video eating a customer’s order from the delivery box. Talabat has clarified that the incident happened in Bahrain and not in Dubai, and that it has launched an investigation into the matter. “We recently became aware of a video showing a rider poorly handling an order, which is against our health and safety policies. Even though this has been confirmed as a cancelled order, the rider has been immediately suspended pending further investigation,” a Talabat spokesperson said. The video has gone viral on social media and has sparked mixed reactions from viewers, with some questioning the breach of hygiene and safety, while others called for more understanding for the delivery rider, citing the harsh summer conditions.