UAE to monitor customer satisfaction in government services with its newly approved system

The UAE Cabinet has approved the establishment of a Government Services Observatory, an interactive digital platform that displays real-time customer satisfaction with government services. The platform also displays customers' impressions of the various available channels, such as websites, apps, and service delivery centers. On Monday, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, presided over the first Cabinet meeting of 2023. The strategy, which contains 33 significant objectives and a national action agenda until 2030, was adopted by the UAE Cabinet. The plan is organized around five axes to maintain ecosystems, improve the status of arid regions, and reduce and adapt to the effects of climate change on ecosystems. The Cabinet adopted a decision to regulate permissions for space-related activity. This will increase investment and draw investors from around the world. It authorized a decision to compensate third parties for damage caused by space activities. A decision to restrict space resource activities was also approved at the conference. During the meeting, the Cabinet directed the Ministry of Education to take the required steps and produce instructions for the system's implementation in collaboration with all relevant agencies. The Emirates Council for Food Security was also re-established by the UAE. A uniform financial processes guide for donations and money transfers outside the country was also adopted at the conference. BKM/ Expat Media

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