Sheikh Mohammed warns 5 worst performing gov agencies

  DUBAI - Sheikh Mohammed bin Rashid Al Maktoum has named the UAE’s five “worst entities in the government” based on their digital services and issued a deadline for them to improve. The Vice President and Prime Minister of the UAE and Ruler of Dubai named the agencies after a government poll of 55,000 people evaluated the services of 30 government agencies. Sheikh Mohammed said the digital services offered at the Ministry of Education, the Federal Tax Authority, the Securities and Commodities Authority, the General Pension and Social Security Authority, and the Ministry of Energy & Infrastructure needed to improve. The government agencies have been given 90 days to improve their digital services, following which a decision will be made on the underperforming agencies. "We give those underperforming 90 days to improve their services, after which we will re-evaluate and reach a decision about them," Sheikh Mohammed said. ALSO READ: Sheikh Mohammed reveals 5 best government agencies The tests evaluated the government agencies’ digital services in terms of ease of use in payment of fees, accuracy, speed of service and overall customer service. ICA/Expat Media
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