Jollibee store shut down after fried towel served to customer

  MANILA – A Jollibee store in Bonifacio Global City (BGC) in the Philippines has been temporarily closed starting Thursday (June 3) after a “fried towel” was served to a customer. Jollibee, in a statement, said its Bonifacio – Stop Over Branch in Taguig City's BGC will remain closed for three days “to thoroughly review its compliance with procedures and retrain its store team.” The temporary shutdown came after a customer took to social media to post photos of a “fried towel” that was served instead of fried chicken at the branch on June 1. It appeared that the blue towel was dipped in breading and fried, passing off as fried chicken at first glance. Jollibee said it was “deeply concerned about the matter” and have conducted a thorough investigation on the incident. “It is unfortunate that deviations from Jollibee’s standard food preparation procedures occurred on the part of certain personnel of the store,” Jollibee concluded. The fast food giant, which also has franchise stores in the UAE, said it will send out reminders to all its stores “to ensure strict adherence to Jollibee’s food preparations”. MAC/Expat Media
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